Privacy policy

Privacy Policy

This Privacy Policy describes how TAILBB, operated by Light Me E-Commerce Limited ("we," "us," or "our"), collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our site, place an order, or contact us, we may collect: contact details (name, email, phone, shipping/billing address); order information (products purchased, payment confirmation — we do not store full card numbers); and automatically collected data (device type, browser, IP address, and browsing activity via cookies).

How We Use Your Information
We use your information to process and fulfill orders, send order confirmations and tracking updates, provide customer support, send marketing emails (only if you opt in), and prevent fraud and improve our services.

Sharing Your Information
We share your information only with trusted third parties who help us operate our business, such as payment processors, shipping carriers, and our e-commerce platform (Shopify). We do not sell your personal information.

Cookies
Our website uses cookies to keep your cart working, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not work properly.

Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or opt out of marketing. To exercise these rights, email support@tailbb.com.

Data Retention & Security
We retain your information only as long as necessary to fulfill orders and comply with legal obligations, and use industry-standard measures to protect your data.

Children's Privacy
Our website is not intended for individuals under 16, and we do not knowingly collect data from children.

Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.

Contact Us
For any privacy questions, email support@tailbb.com or write to us at Flat/Rm 08, 15/F, Witty Commercial Building, 1A-1L Tung Choi Street, Kowloon, Hong Kong.